The Guide to Mandatory Insurance for Working Holiday Visa New Zealand

Having travel insurance (including medical coverage) is mandatory when doing a working holiday in New Zealand.

The NZ government states that working holiday participants must ‘maintain your medical insurance while in New Zealand.’ They continue to say ‘we may ask to see evidence you’re insured when you arrive in New Zealand.’

If you arrive in New Zealand without travel insurance, you may not receive your working holiday visa.

These are not the only reasons to have travel insurance for your working holiday in New Zealand. It is very unlikely anything unfortunate will happen during your trip, but it is better to be safe than sorry. 12 months is a very long time to be away from home. I never personally travel without travel insurance.

Introducing OrbitProtect, your trusted travel insurance companion for exploring the stunning landscapes of Aotearoa New Zealand. With a multilingual team proficient in languages like Korean, Chinese, and Filipino, OrbitProtect is dedicated to ensuring your travel experience is secure and enjoyable.

As a New Zealand-based company, OrbitProtect offers peace of mind, knowing that assistance is readily available in case of unexpected situations during your journey. Specializing in serving inbound travelers to New Zealand, they've concentrated their expertise, boasting over 15 years of experience in the inbound travel insurance industry.

Clients praise their efficiency, thanks to an innovative online claims system that streamlines the process, making it quicker and safer.

Count on OrbitProtect's dedicated team of specialists to provide excellent service, ensuring your confidence in their care.

Click here to find out more.

How to make a claim

How to make a claim:

First-time users:

1. Click "Make a Claim" to access our Claims system login page.

2. Register your account by providing your email and completing the 'I’m not a robot' verification. You'll receive a temporary password via email.

3. Follow the email link to a new login page, enter your email and the temporary password, then click "Login." Remember to change your password within 48 hours; instructions are in the Claims System User Guide.

Returning users:

1. Visit the Claims Login page, enter your email and password, then click "Login."

2. Click "Make a Claim" from the top menu.

3. Complete the claim form with details and upload receipts.

4. Agree to the declarations and terms by ticking the boxes.

5. Click "Submit Claim" when all info is provided.

6. Confirm your submission in the pop-up box. Your claim will show as "Submitted" in the Dashboard. For further help, refer to the Claims System User Guide or contact us at 0800 478 833 or email service@orbitprotect.com.